Shop Policies

1. General Information

This online store is owned and operated by Liva Klavina H&MUA Org Nr 933854604, Strandtunet 49, 3414 Lierstranda. By purchasing from this shop, you agree to the terms below. These terms may be updated at any time, so please check back regularly.



2. Products & Descriptions

I sell carefully curated and hair accessories, clip-in extensions, styling tools. Some products—especially hairpieces—may be limited-edition or one-of-a-kind.

Each item may come with a unique story, created as part of my Hair Meets Life series. These stories are part of the brand’s artistic identity and do not affect product function.

3. Pricing & Payments

All prices are listed in [currency, e.g., EUR or NOK].
We accept payments through Stripe / PayPal / Crypto
Prices may change without notice, but you will always be charged the price listed at the time of purchase.

Shipping

  • I ship from Strandtunet 49, 3414 Lierstranda, Norway

  • Processing time: [e.g., 2–5 business days] For ready made orders

  • Delivery time varies by country and service.

  • You’ll receive a tracking number once your order is dispatched.

  • We are not responsible for delays caused by postal carriers, customs, or incorrect shipping info.

    Custom Orders & Limited Editions

    Some pieces may be made-to-order or custom-designed as part of my storytelling line. These will be clearly marked and may take longer to ship.

    No two art pieces are exactly alike—variations are part of the artistic process and make each product unique.



5. Returns & Refunds

Due to hygiene reasons, all sales are final, so any inquiries before purchasing please write to me through contact form.

If your item arrives damaged or defective, please contact us within 14 days of delivery with photos and your order number. We will gladly work with you on a replacement or refund.

We do not offer refunds for:

  • Buyer’s remorse

  • Incorrect product selection

  • Opened or used hair care items

8. Privacy

We respect your privacy. Your personal data is only used to process and ship your order. We never share or sell your information.

9.. Blog & Portfolio

The stories and blog entries on this site are original content by [Your Name]. They are meant to connect hair with emotion, experience, and artistry. All content is protected under copyright.

If you'd like to feature or collaborate on content, please contact me directly via the [Contact Page].



Questions?

If you’re unsure about anything—products, sizing, care, or custom orders—please get in touch before purchasing. I’m happy to help guide you! We can arrange a consultation and agree on what is the best solution for you. 

📩 Email: [email protected]
📱 Instagram DM: @livaklavina
or use contact form